Privacy Policy

1. Introduction

MyFamilyPlanner ("we", "us", "our", or the "Company") is committed to protecting your personal information and respecting your privacy in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") and other applicable South African legislation.

This Privacy Policy explains how we collect, use, process, store, and protect your personal information when you use the MyFamilyPlanner mobile application (the "App") and related services (collectively, the "Services").

2. Definitions

• "Personal Information" means information relating to an identifiable, living, natural person, as defined in POPIA.
• "Processing" means any operation concerning personal information, including collection, storage, use, distribution, or destruction.
• "Data Subject" means the person to whom personal information relates (you, the user).
• "Responsible Party" means MyFamilyPlanner, the entity that determines the purpose and means of processing personal information.
• "Operator" means a person who processes personal information on behalf of the Responsible Party.

3. Information We Collect

3.1 Information You Provide Directly

Account Information:

• Full name
• Email address
• Password (encrypted)
• Phone number (optional)
• Profile photograph (optional)

Family Information:

• Family member names and relationships
• Children's information (names, dates of birth, school names, grades, profile photographs)
• Caregiver notes and instructions
• Medical notes and allergy information
• Emergency contact details

Activity Information:

• Activity schedules and details
• Location names and addresses
• Pickup and drop-off arrangements
• Kit and equipment requirements

3.2 Information Collected Automatically

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interaction patterns)
• Log data (access times, error logs, app performance data)
• Push notification tokens (for delivering notifications)

3.3 Information We Do NOT Collect or Store

4. Purpose of Processing

5. Consent

By registering for and using our Services, you provide your voluntary, specific, and informed consent to the processing of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time by deleting your account through the App settings or contacting us at the details provided in Section 14. Withdrawal of consent may affect our ability to provide certain Services to you.

6. Children's Personal Information

Our Services involve the processing of children's personal information for family scheduling purposes. We take the protection of children's information seriously.

In accordance with Section 35 of POPIA, the parent or legal guardian provides consent on behalf of children under the age of 18.

7. Sharing of Personal Information

7.1 Family Members

Information is shared among family members you invite to your family group. Activity assignments, schedules, and caregiver notes are visible to relevant family members.

7.2 Service Providers (Operators)

All service providers are contractually bound to process data only on our instructions, maintain appropriate security measures, and comply with applicable data protection laws.

7.3 Legal Requirements

We may disclose your personal information if required by law, court order, or to protect the rights, property, or safety of MyFamilyPlanner, our users, or others.

8. Cross-Border Transfers

Your personal information may be transferred to countries outside of South Africa where our service providers operate. In accordance with Section 72 of POPIA, we ensure that the recipient country has adequate data protection laws, appropriate safeguards are in place, or you have consented to the transfer.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal information:

10. Data Retention

11. Your Rights Under POPIA

• ✓
  Right to Access: Request confirmation of whether we hold personal information about you and obtain a copy.
• ✓
  Right to Correction: Request correction of inaccurate, irrelevant, excessive, or misleading personal information.
• ✓
  Right to Deletion: Request deletion of your personal information in certain circumstances.
• ✓
  Right to Object: Object to the processing of your personal information on reasonable grounds.
• ✓
  Right to Withdraw Consent: Withdraw previously given consent at any time.
• ✓
  Right to Complain: Lodge a complaint with the Information Regulator.

To exercise any of these rights, please contact our Information Officer using the details in Section 14. We will respond within 30 days.

12. Cookies and Similar Technologies

Our mobile application may use local storage and similar technologies to remember your preferences, maintain your session, improve app performance, and enable offline functionality. These technologies are essential for the proper functioning of the App.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App, sending you a notification, and updating the "Last Updated" date. Your continued use of the Services constitutes your acceptance of the updated Privacy Policy.

14. Contact Information

15. Governing Law

This Privacy Policy is governed by the laws of the Republic of South Africa, including the Protection of Personal Information Act 4 of 2013 (POPIA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and the Consumer Protection Act 68 of 2008 (CPA).